Return Policy
At Naminicare, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, our return policy outlines the process for returns and exchanges.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original packaging.
2. Non-Returnable Items
Certain items cannot be returned, including perishable goods, personalized products, and items marked as final sale.
3. Return Process
To initiate a return, please contact our customer support team at mail@naminicare.com with your order details. We will provide you with instructions on how to return your items.
4. Refunds
Refunds will be processed within 7-10 business days of receiving the returned items. The refund will be issued to the original payment method.
5. Return Shipping Costs
You will be responsible for paying the return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).